# Customized and knowledge-centric service design model integrating case-based reasoning and TRIZ

> Research article (Expert Systems with Applications, 2019) · cited 70× · AI/ML

**Wikidata**: [openalex:W2988458498](https://www.wikidata.org/wiki/openalex:W2988458498)  
**Source**: https://4ort.xyz/entity/customized-and-knowledge-centric-service-design-model-integrating-case-based-reasoning-and-triz