# Customers’ intention to compliment and complain via AI-enabled platforms: A self-disclosure perspective

> Research article (International Journal of Hospitality Management, 2023) · cited 29× · AI/ML

**Wikidata**: [openalex:W4388164853](https://www.wikidata.org/wiki/openalex:W4388164853)  
**Source**: https://4ort.xyz/entity/customers-intention-to-compliment-and-complain-via-ai-enabled-platforms-a-self-disclosure-perspective