# Customer sentiment analysis with more sensibility

> Research article (Engineering Applications of Artificial Intelligence, 2021) · cited 33× · AI/ML

**Wikidata**: [openalex:W3177668771](https://www.wikidata.org/wiki/openalex:W3177668771)  
**Source**: https://4ort.xyz/entity/customer-sentiment-analysis-with-more-sensibility