# Customer satisfaction analysis with Saudi Arabia mobile banking apps: a hybrid approach using text mining and predictive learning techniques

> Research article (Neural Computing and Applications, 2024) · cited 12× · AI/ML

**Wikidata**: [openalex:W4390946592](https://www.wikidata.org/wiki/openalex:W4390946592)  
**Source**: https://4ort.xyz/entity/customer-satisfaction-analysis-with-saudi-arabia-mobile-banking-apps-a-hybrid-approach-using-text-mining-and-predictive-