# Customer Satisfaction Analysis of Banks: The Role of Market Segmentation

> Research article (Science Journal of Business and Management, 2021) · cited 17× · AI/ML

**Wikidata**: [openalex:W3186386002](https://www.wikidata.org/wiki/openalex:W3186386002)  
**Source**: https://4ort.xyz/entity/customer-satisfaction-analysis-of-banks-the-role-of-market-segmentation