# Customer satisfaction analysis and preference prediction in historic sites through electronic word of mouth

> Research article (Neural Computing and Applications, 2022) · cited 22× · AI/ML

**Wikidata**: [openalex:W4223457410](https://www.wikidata.org/wiki/openalex:W4223457410)  
**Source**: https://4ort.xyz/entity/customer-satisfaction-analysis-and-preference-prediction-in-historic-sites-through-electronic-word-of-mouth