# customer retention

> ability of a company or product to retain its customers over some specified period

**Wikidata**: [Q5196474](https://www.wikidata.org/wiki/Q5196474)  
**Wikipedia**: [English](https://en.wikipedia.org/wiki/Customer_retention)  
**Source**: https://4ort.xyz/entity/customer-retention


## References

1. [OpenAlex](https://docs.openalex.org/download-snapshot/snapshot-data-format)