# Customer preference identification from hotel online reviews: A neural network based fine-grained sentiment analysis

> Research article (Computers & Industrial Engineering, 2022) · cited 69× · AI/ML

**Wikidata**: [openalex:W4295136348](https://www.wikidata.org/wiki/openalex:W4295136348)  
**Source**: https://4ort.xyz/entity/customer-preference-identification-from-hotel-online-reviews-a-neural-network-based-fine-grained-sentiment-analysis