# Customer Participation in Services and its Effect on Employee Innovative Behavior

> Research article (Journal of Hospitality Marketing & Management, 2016) · cited 20× · AI/ML

**Wikidata**: [openalex:W2475616901](https://www.wikidata.org/wiki/openalex:W2475616901)  
**Source**: https://4ort.xyz/entity/customer-participation-in-services-and-its-effect-on-employee-innovative-behavior