# Customer knowledge hiding behavior in service multi-sided platforms

> Research article (Journal of Business Research, 2021) · cited 32× · AI/ML

**Wikidata**: [openalex:W3211806603](https://www.wikidata.org/wiki/openalex:W3211806603)  
**Source**: https://4ort.xyz/entity/customer-knowledge-hiding-behavior-in-service-multi-sided-platforms