# Customer injustice and service employees' customer‐oriented citizenship behavior: A social exchange perspective

> Research article (Journal of Organizational Behavior, 2022) · cited 19× · AI/ML

**Wikidata**: [openalex:W4308260483](https://www.wikidata.org/wiki/openalex:W4308260483)  
**Source**: https://4ort.xyz/entity/customer-injustice-and-service-employees-customeroriented-citizenship-behavior-a-social-exchange-perspective