# Customer experience in digital transformation: the influence of intelligent chatbots toward a sustainable market

> Research article (International Journal of Innovation Science, 2025) · cited 12× · AI/ML

**Wikidata**: [openalex:W4406175999](https://www.wikidata.org/wiki/openalex:W4406175999)  
**Source**: https://4ort.xyz/entity/customer-experience-in-digital-transformation-the-influence-of-intelligent-chatbots-toward-a-sustainable-market