# Customer experience (CX), employee experience (EX) and human experience (HX): introductions, interactions and interdisciplinary implications

> Research article (Journal of service management, 2024) · cited 21× · AI/ML

**Wikidata**: [openalex:W4395045401](https://www.wikidata.org/wiki/openalex:W4395045401)  
**Source**: https://4ort.xyz/entity/customer-experience-cx-employee-experience-ex-and-human-experience-hx-introductions-interactions-and-interdisciplinary-i