# Customer engagement and eWOM in tourism

> Research article (Journal of Hospitality and Tourism Insights, 2020) · cited 87× · AI/ML

**Wikidata**: [openalex:W3010696062](https://www.wikidata.org/wiki/openalex:W3010696062)  
**Source**: https://4ort.xyz/entity/customer-engagement-and-ewom-in-tourism