# Customer deviance: A framework, prevention strategies, and opportunities for future research

> Research article (Journal of Business Research, 2019) · cited 88× · AI/ML

**Wikidata**: [openalex:W2985127623](https://www.wikidata.org/wiki/openalex:W2985127623)  
**Source**: https://4ort.xyz/entity/customer-deviance-a-framework-prevention-strategies-and-opportunities-for-future-research