# Customer Churn Prediction: A Systematic Review of Recent Advances, Trends, and Challenges in Machine Learning and Deep Learning

> Research article (Machine Learning and Knowledge Extraction, 2025) · cited 26× · AI/ML

**Wikidata**: [openalex:W4414428470](https://www.wikidata.org/wiki/openalex:W4414428470)  
**Source**: https://4ort.xyz/entity/customer-churn-prediction-a-systematic-review-of-recent-advances-trends-and-challenges-in-machine-learning-and-deep-lear