# Coping During Public Service Delivery: A Conceptualization and Systematic Review of the Literature

> Research article (Journal of Public Administration Research and Theory, 2015) · cited 685× · AI/ML

**Wikidata**: [openalex:W1998134118](https://www.wikidata.org/wiki/openalex:W1998134118)  
**Source**: https://4ort.xyz/entity/coping-during-public-service-delivery-a-conceptualization-and-systematic-review-of-the-literature