# Conversational User Interfaces for Online Shops? : A Categorization of Use Cases

> Research article (ERef Bayreuth (University of Bayreuth), 2018) · cited 34× · AI/ML

**Wikidata**: [openalex:W2894533043](https://www.wikidata.org/wiki/openalex:W2894533043)  
**Source**: https://4ort.xyz/entity/conversational-user-interfaces-for-online-shops-a-categorization-of-use-cases