# Conversational commerce: entering the next stage of AI-powered digital assistants

> Research article (Annals of Operations Research, 2021) · cited 252× · AI/ML

**Wikidata**: [openalex:W3156728378](https://www.wikidata.org/wiki/openalex:W3156728378)  
**Source**: https://4ort.xyz/entity/conversational-commerce-entering-the-next-stage-of-ai-powered-digital-assistants