# Consumers’ satisfaction factors mining and sentiment analysis of B2C online pharmacy reviews

> Research article (BMC Medical Informatics and Decision Making, 2020) · cited 76× · AI/ML

**Wikidata**: [openalex:W3049166226](https://www.wikidata.org/wiki/openalex:W3049166226)  
**Source**: https://4ort.xyz/entity/consumers-satisfaction-factors-mining-and-sentiment-analysis-of-b2c-online-pharmacy-reviews