# Consumer Response to Anthropomorphism of Text‐Based <scp>AI</scp> Chatbots: A Systematic Literature Review and Future Research Directions

> Research article (International Journal of Consumer Studies, 2025) · cited 12× · AI/ML

**Wikidata**: [openalex:W4413202832](https://www.wikidata.org/wiki/openalex:W4413202832)  
**Source**: https://4ort.xyz/entity/consumer-response-to-anthropomorphism-of-textbased-scp-ai-scp-chatbots-a-systematic-literature-review-and-future-researc