# Consumer empowerment in consumer–firm relationships: conceptual framework and implications for research

> Research article (AMS Review, 2018) · cited 28× · AI/ML

**Wikidata**: [openalex:W2834666378](https://www.wikidata.org/wiki/openalex:W2834666378)  
**Source**: https://4ort.xyz/entity/consumer-empowerment-in-consumerfirm-relationships-conceptual-framework-and-implications-for-research