# Consumer control, dependency and satisfaction with online service

> Research article (Asia Pacific Journal of Marketing and Logistics, 2016) · cited 25× · AI/ML

**Wikidata**: [openalex:W2240062517](https://www.wikidata.org/wiki/openalex:W2240062517)  
**Source**: https://4ort.xyz/entity/consumer-control-dependency-and-satisfaction-with-online-service