# Constructing the Knowledge Base for Cognitive IT Service Management

> Research article (2017 IEEE International Conference on Services Computing (SCC), 2017) · cited 19× · AI/ML

**Wikidata**: [openalex:W2756210460](https://www.wikidata.org/wiki/openalex:W2756210460)  
**Source**: https://4ort.xyz/entity/constructing-the-knowledge-base-for-cognitive-it-service-management