# Complaint and Severity Identification From Online Financial Content

> Research article (IEEE Transactions on Computational Social Systems, 2023) · cited 12× · AI/ML

**Wikidata**: [openalex:W4321195591](https://www.wikidata.org/wiki/openalex:W4321195591)  
**Source**: https://4ort.xyz/entity/complaint-and-severity-identification-from-online-financial-content