# Combining different evaluation systems on social media for measuring user satisfaction

> Research article (Information Processing & Management, 2018) · cited 45× · AI/ML

**Wikidata**: [openalex:W2801831183](https://www.wikidata.org/wiki/openalex:W2801831183)  
**Source**: https://4ort.xyz/entity/combining-different-evaluation-systems-on-social-media-for-measuring-user-satisfaction