# Combining corporate environmental sustainability and customer experience management to build an integrated model for decision-making

> Research article (Management Decision, 2023) · cited 60× · AI/ML

**Wikidata**: [openalex:W4318214922](https://www.wikidata.org/wiki/openalex:W4318214922)  
**Source**: https://4ort.xyz/entity/combining-corporate-environmental-sustainability-and-customer-experience-management-to-build-an-integrated-model-for-dec