# Cloud-based CRM systems: Revolutionizing customer engagement in the financial sector with artificial intelligence

> Research article (International Journal of Science and Research Archive, 2021) · cited 20× · AI/ML

**Wikidata**: [openalex:W4407556582](https://www.wikidata.org/wiki/openalex:W4407556582)  
**Source**: https://4ort.xyz/entity/cloud-based-crm-systems-revolutionizing-customer-engagement-in-the-financial-sector-with-artificial-intelligence