# Civikmind

> Information and Request Management System, IT Service Management

**Wikidata**: [Q106253742](https://www.wikidata.org/wiki/Q106253742)  
**Source**: https://4ort.xyz/entity/civikmind

## Summary
Civikmind is a free software Information and Request Management System designed for IT Service Management (ITSM). Developed using the PHP scripting language, it operates on a cross-platform basis. The software is openly accessible via its source code repository and is listed in the Free Software Directory.

## Key Facts
*   **Classification:** Civikmind is an instance of free software, specifically an Information and Request Management System and IT Service Management tool.
*   **Initial Release:** Version 1.0 was released on November 28, 2017.
*   **Technology Stack:** The software is written in PHP, a scripting language focused on web development.
*   **Platform:** It is cross-platform, capable of operating on multiple computing platforms.
*   **Source Code:** The repository is hosted on GitHub under the organization `smartcitiescommunity`.
*   **Directory Listing:** Civikmind has an official entry in the Free Software Directory.
*   **Website:** The official project website is located at `https://paisdelconocimiento.org/civikmind` (Spanish).

## FAQs
### Q: What is Civikmind used for?
A: Civikmind is used for Information and Request Management as well as IT Service Management (ITSM). It helps organizations handle IT requests and information flows.

### Q: Is Civikmind free to use?
A: Yes, Civikmind is classified as free software. This means it is distributed under terms that allow users to freely run, study, change, and distribute it and any modified versions.

### Q: When was the first version of Civikmind released?
A: The first version, version 1.0, was released on November 28, 2017.

### Q: What programming language is Civikmind built with?
A: Civikmind is built using PHP, a scripting language specifically focused on web development.

## Why It Matters
Civikmind represents a collaborative approach to IT Service Management (ITSM) by offering a free and open-source alternative to proprietary solutions. By utilizing PHP and supporting cross-platform functionality, it lowers the barrier to entry for organizations seeking to implement robust information and request management systems without licensing costs.

The software's association with the "smartcitiescommunity" on GitHub suggests it plays a role in broader initiatives related to smart city development or community-driven knowledge management. Its inclusion in the Free Software Directory further validates its adherence to open-source principles, ensuring transparency and the potential for community-driven improvement. The tool addresses the critical need for organized IT service structures, allowing entities to manage technical requests and information efficiently.

## Notable For
*   **Open Source ITSM:** Provides a free software solution for the IT Service Management sector.
*   **Cross-Platform Compatibility:** Built to function across various operating systems.
*   **Web-First Architecture:** Developed exclusively in PHP, optimizing it for web-based environments.
*   **Community Availability:** Source code is publicly hosted on GitHub for audit and contribution.

## Body

### Overview and Functionality
Civikmind is a software application classified as an Information and Request Management System. It falls under the broader category of IT Service Management (ITSM) tools. As a tool designed to handle information flows and service requests, it facilitates the management of IT services within an organization.

### Technical Specifications
The software is built using **PHP**, a general-purpose scripting language geared towards web development. PHP was originally created in 1995 and remains a standard for web-based applications.
*   **Operating System:** Civikmind is cross-platform, meaning it is capable of being implemented and operating on multiple computing platforms.
*   **License:** It is distributed as free software, granting users the freedom to run, study, modify, and distribute the software.

### Development and Release History
Civikmind is developed and maintained by the **smartcitiescommunity**. The project has a documented release history:
*   **Version 1.0:** Released on November 28, 2017.
*   **Repository:** The source code is available at `https://github.com/smartcitiescommunity/Civikmind`.

### Resources and External Links
*   **Official Website:** The project maintains a web presence at `https://paisdelconocimiento.org/civikmind`. The content is primarily in Spanish.
*   **Free Software Directory:** Civikmind is indexed in the Free Software Directory, a catalog of free software packages.
*   **Media:** The project utilizes a specific icon hosted on Wikimedia Commons (`Icono_Civikmind.svg`).

## References

1. [Release 1.0. 2017](https://github.com/smartcitiescommunity/Civikmind/releases/tag/1.0)