# ChatGPT between opportunities and challenges: an empirical study in Italy

> Research article (The TQM Journal, 2024) · cited 19× · AI/ML

**Wikidata**: [openalex:W4390483717](https://www.wikidata.org/wiki/openalex:W4390483717)  
**Source**: https://4ort.xyz/entity/chatgpt-between-opportunities-and-challenges-an-empirical-study-in-italy