# Case Article—Machine Learning, Ethics, and Change Management: A Data-Driven Approach to Improving Hospital Observation Unit Operations

> Research article (INFORMS Transactions on Education, 2021) · cited 18× · AI/ML

**Wikidata**: [openalex:W3165744357](https://www.wikidata.org/wiki/openalex:W3165744357)  
**Source**: https://4ort.xyz/entity/case-articlemachine-learning-ethics-and-change-management-a-data-driven-approach-to-improving-hospital-observation-unit-