# Can robots recover a service using interactional justice as employees do? A literature review-based assessment

> Research article (Service Business, 2023) · cited 27× · AI/ML

**Wikidata**: [openalex:W4320482473](https://www.wikidata.org/wiki/openalex:W4320482473)  
**Source**: https://4ort.xyz/entity/can-robots-recover-a-service-using-interactional-justice-as-employees-do-a-literature-review-based-assessment