# Can online user reviews be more helpful? Evaluating and improving ranking approaches

> Research article (Information & Management, 2020) · cited 23× · AI/ML

**Wikidata**: [openalex:W3006569939](https://www.wikidata.org/wiki/openalex:W3006569939)  
**Source**: https://4ort.xyz/entity/can-online-user-reviews-be-more-helpful-evaluating-and-improving-ranking-approaches