# Can a Robot Handle Customers with Unreasonable Complaints?

> Research article (Proceedings of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, 2020) · cited 16× · AI/ML

**Wikidata**: [openalex:W3010562954](https://www.wikidata.org/wiki/openalex:W3010562954)  
**Source**: https://4ort.xyz/entity/can-a-robot-handle-customers-with-unreasonable-complaints