# Call Transcription Methodology for Contact Center Systems

> Research article (IEEE Access, 2021) · cited 15× · AI/ML

**Wikidata**: [openalex:W3188212375](https://www.wikidata.org/wiki/openalex:W3188212375)  
**Source**: https://4ort.xyz/entity/call-transcription-methodology-for-contact-center-systems