# Call Center Staffing: Service-Level Constraints and Index Priorities

> Research article (Operations Research, 2016) · cited 12× · AI/ML

**Wikidata**: [openalex:W2542366925](https://www.wikidata.org/wiki/openalex:W2542366925)  
**Source**: https://4ort.xyz/entity/call-center-staffing-service-level-constraints-and-index-priorities