# Breaking into the black box of customer perception towards robot service: Empirical evidence from service sector

> Research article (Heliyon, 2024) · cited 19× · AI/ML

**Wikidata**: [openalex:W4402701188](https://www.wikidata.org/wiki/openalex:W4402701188)  
**Source**: https://4ort.xyz/entity/breaking-into-the-black-box-of-customer-perception-towards-robot-service-empirical-evidence-from-service-sector