# Bias Detection for Customer Interaction Data: A Survey on Datasets, Methods, and Tools

> Research article (IEEE Access, 2023) · cited 10× · AI/ML

**Wikidata**: [openalex:W4377007934](https://www.wikidata.org/wiki/openalex:W4377007934)  
**Source**: https://4ort.xyz/entity/bias-detection-for-customer-interaction-data-a-survey-on-datasets-methods-and-tools