# BERT-BiGRU-Senti-GCN: An Advanced NLP Framework for Analyzing Customer Sentiments in E-Commerce

> Research article (International Journal of Computational Intelligence Systems, 2025) · cited 12× · AI/ML

**Wikidata**: [openalex:W4407160918](https://www.wikidata.org/wiki/openalex:W4407160918)  
**Source**: https://4ort.xyz/entity/bert-bigru-senti-gcn-an-advanced-nlp-framework-for-analyzing-customer-sentiments-in-e-commerce