# Automatic Dialogue Summary Generation for Customer Service

> Research article (Proceedings of the 25th ACM SIGKDD International Conference on Knowledge Discovery & Data Mining, 2019) · cited 113× · AI/ML

**Wikidata**: [openalex:W2952890017](https://www.wikidata.org/wiki/openalex:W2952890017)  
**Source**: https://4ort.xyz/entity/automatic-dialogue-summary-generation-for-customer-service