# Automated Self-learning Chatbot Initially Build as a FAQs Database Information Retrieval System: Multi-level and Intelligent Universal Virtual Front-office Implementing Neural Network

> Research article (Informatica, 2018) · cited 16× · AI/ML

**Wikidata**: [openalex:W2906701891](https://www.wikidata.org/wiki/openalex:W2906701891)  
**Source**: https://4ort.xyz/entity/automated-self-learning-chatbot-initially-build-as-a-faqs-database-information-retrieval-system-multi-level-and-intellig
