# Attitudes of hotel customers towards the use of service robots in hospitality service encounters

> Research article (Technology in Society, 2022) · cited 108× · AI/ML

**Wikidata**: [openalex:W4280578983](https://www.wikidata.org/wiki/openalex:W4280578983)  
**Source**: https://4ort.xyz/entity/attitudes-of-hotel-customers-towards-the-use-of-service-robots-in-hospitality-service-encounters