# Assessment of airport service quality: A complementary approach to measure perceived service quality based on Google reviews

> Research article (Journal of Air Transport Management, 2018) · cited 158× · AI/ML

**Wikidata**: [openalex:W2807892952](https://www.wikidata.org/wiki/openalex:W2807892952)  
**Source**: https://4ort.xyz/entity/assessment-of-airport-service-quality-a-complementary-approach-to-measure-perceived-service-quality-based-on-google-revi