# Assessing service quality in tertiary Education using adapted SERVQUAL scale

> Research article (Cogent Education, 2023) · cited 21× · AI/ML

**Wikidata**: [openalex:W4386889688](https://www.wikidata.org/wiki/openalex:W4386889688)  
**Source**: https://4ort.xyz/entity/assessing-service-quality-in-tertiary-education-using-adapted-servqual-scale