# Assessing Patient-Perceived Hospital Service Quality and Sentiment in Malaysian Public Hospitals Using Machine Learning and Facebook Reviews

> Research article (International Journal of Environmental Research and Public Health, 2021) · cited 40× · AI/ML

**Wikidata**: [openalex:W3199483041](https://www.wikidata.org/wiki/openalex:W3199483041)  
**Source**: https://4ort.xyz/entity/assessing-patient-perceived-hospital-service-quality-and-sentiment-in-malaysian-public-hospitals-using-machine-learning-