# Assessing Customer Satisfaction in AI-Powered Services: An Empirical Study with SmartPLS

> Research article (International Transactions on Artificial Intelligence (ITALIC), 2023) · cited 22× · AI/ML

**Wikidata**: [openalex:W4390922761](https://www.wikidata.org/wiki/openalex:W4390922761)  
**Source**: https://4ort.xyz/entity/assessing-customer-satisfaction-in-ai-powered-services-an-empirical-study-with-smartpls