# Aspect-based approach to measure performance of financial services using voice of customer

> Research article (Journal of King Saud University - Computer and Information Sciences, 2019) · cited 20× · AI/ML

**Wikidata**: [openalex:W2998198191](https://www.wikidata.org/wiki/openalex:W2998198191)  
**Source**: https://4ort.xyz/entity/aspect-based-approach-to-measure-performance-of-financial-services-using-voice-of-customer