# Artificially intelligent device use in service delivery: a systematic review, synthesis, and research agenda

> Research article (Journal of Hospitality Marketing & Management, 2020) · cited 300× · AI/ML

**Wikidata**: [openalex:W3006623810](https://www.wikidata.org/wiki/openalex:W3006623810)  
**Source**: https://4ort.xyz/entity/artificially-intelligent-device-use-in-service-delivery-a-systematic-review-synthesis-and-research-agenda