# Artificial intelligence in services: current trends, benefits and challenges

> Research article (Service Industries Journal, 2021) · cited 121× · AI/ML

**Wikidata**: [openalex:W3208453297](https://www.wikidata.org/wiki/openalex:W3208453297)  
**Source**: https://4ort.xyz/entity/artificial-intelligence-in-services-current-trends-benefits-and-challenges