# Artificial intelligence features and expectation confirmation theory in digital banking apps: Gen Y and Z perspective

> Research article (Management Decision, 2024) · cited 36× · AI/ML

**Wikidata**: [openalex:W4400315997](https://www.wikidata.org/wiki/openalex:W4400315997)  
**Source**: https://4ort.xyz/entity/artificial-intelligence-features-and-expectation-confirmation-theory-in-digital-banking-apps-gen-y-and-z-perspective